foto_bancaIn the modern market banking services are available from a variety of sources, including banks. Over the last 20 years banks have faced strong competition and have radically expanded their role to provide a wider range of services for their customers. Nowadays, people want to do their banking when and where they want. The methods  of banking are therefore changing rapidly. Technological developments such us the growing use of telephone, TV and internet banking, have had a major impact on the industry throughout the world. More and more customers are organ sing their finances using these methods. Traditionally, the major banks have operated through their branches, but in recent years, technological developments have enabled banks to cut the number of branches and centralize their “back office” processing operations. Continua a leggere